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For growing SMEs looking for IT outsourcing services

Need IT Outsourcing in Singapore?

Save money, time and internal resources with Singapore IT outsourcing.

Keep your office running smoothly and focus on core business functions.

IT outsourcing singapore

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IT Outsourcing services without the hassles

We understand that choosing to hire a new IT outsourcing firm is a big decision. It is not something we take lightly.

That's where we come in. We want to make this change easy for you. Using the information you provided to us, we'll take over your IT quickly and do the rest.

Our IT maintenance team is on a mission to keep your day-to-day IT operations running smoothly.

Generate a High ROI with a Reasonable Cost

In the fast-growing IT industry, where technology plays a big part of every modern business. IT helps both you and your customers. You need a team of skilled IT professionals that can adapt to modern hardware and software.

Question:

Should you hire another new IT employee? Or should you tap on the outsourcing market? Learn about the cost difference between in-house and outsourcing first.

Our team has the skills and experience to take care of your IT needs—no matter how big or small. We can do all the IT work for you. Or you can ask us to assist your existing IT internal staff. You can sit back and watch your ROI grow.

Why You Need Quality and Reliable IT Outsourcing

Companies outsource their IT for a few different reasons.

A company might not have the budget or technical expertise in-house. However, they can overcome this challenge by utilizing professional services from an IT outsourcing service provider.

Sometimes you just need a stand in during your vacation or medical leave. It's often easier to have a IT service partner do a routine or complicated task for you.

Technology is an important part of your business. It benefits your business and helps customer retention. As your organization grows, the IT requirements have become more complex and costly. It is a good idea for your company to do business process outsourcing for IT too.

Is your IT out of control?

Talk to a Singapore IT outsourcing expert today

Say Goodbye to IT Problems

Running a company is tough. Managing your IT takes a lot of effort to keep things smooth. Besides, you need to strengthen cyber security to safeguard your operations from hackers. It's a major task that demands constant attention.

It's frustrating when your technology isn't working right or breaks down completely.

We get it because we've been there too. 

You might already be experiencing some common, frustrating problems like:

Failing Signs 

  • You don't have the time to do it
  • Your IT becomes too big for your staff to handle alone. Eg, disaster recovery.
  • Surge of downtime, resulting revenue loss
  • Increased security risks
  • Unable to maintain control of business critical systems
  • Loss of productivity and efficiency
  • Poor customer support due to lack of qualified staff to handle problems

It's hard to grow your business when you have IT problems. There is a better way to do it.

What if you could finally see better server and network management in the next 6 months …

and receive recommendations on your office IT ...

and IT specialist that come to your office for emergencies ...

Manage Your IT with a Reliable Team

When you are away from work for the day, our team of service professionals will help.

They can do routine IT maintenance for you. We'll even do the heavy lifting when there's any teething issues or any other tricky project.

Our Engineers are Problem Solvers

With our staff, you don't have to worry about any IT problems.

Our certified IT professionals are trained in the latest technology. They are always available for any emergencies. Get peace of mind knowing that your IT is taken care of.

Get guaranteed service that's always on time

You don't want to be the one who has to deal with your IT issues.

Let us take care of it before it becomes a problem for you. With guaranteed service delivery, the problem is solved quickly and efficiently.

Outsourcing IT has never been easier

IT Outsourcing With A Systematic Approach

If you want to outsource IT functions, it is important that you know what your expectations are. Our systematic method for outsourcing IT will help you reach your goals.

Define Scope 

Whether you want to outsource some or all of your IT work, you will need to first set clear goals. Planning and strategy will help your IT become stable.

Doing the Work

Engineers first work on the teething problems and fix them. Then they come up with ways to make your office technical infrastructure stable.

Documentation

When there are changes to your IT infrastructure, we keep our records up to date. So it's easy to refer and handover.

How IT Outsourcing Service Works For You?

First, we need to conduct a brief survey of your office. This is necessary before we can start the IT outsourcing services in Singapore. We need to know your requirements and the IT equipment to be supported.

After the visit, our presales consultant will send you the quote and service agreement contract. Once you’re happy with the arrangement and provide us with the payment, we are ready to kick start this managed IT services.

Here’s what we do.

Customer

Something not working? You report technical issues either by email or hotline. 

Helpdesk

Our helpdesk gives IT support services remotely first (phone and remote tool).

Onsite Engineer

If we cannot resolve remotely, an on-site engineer will come to your office.

Stop worrying about routine IT tasks

case study IT outsourcing

The Story

The client wanted to reduce IT department costs by handling tasks internally. Their in-house team lacked proactive planning due to daily problem reactions. This caused frustration, leading them to outsource routine work to us.

By outsourcing, we prioritize cost savings and enhance productivity. For example, a report that took an hour to create now takes just 10 minutes.

As a result, the IT project manager effectively aligns decisions with company interests. This change brings cost efficiency and superior business value, making it a scalable and effective solution.


Take Away

Outsourcing allows you to focus on what you do best - your core competencies.

Our client got big results

Discover the IT outsourcing success that we bring to the table. 


Patience

Thank you Cheefoo and team for all your help and patience on IT matters, especially most of us are not too IT savvy.

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Jennifer Woon Office Manager

Team is flexible

Connectbit helps us to setup the IT infrastructure for our new office, and has been a good partner since the start of our business. The team is flexible and able to respond quickly to our requests.

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Jacqueline Neo HR Director

Prompt response

Thank you for your prompt response and usual good cooperation.

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Irene Chua Manager

Choose what you want to outsource

For small or medium size business, outsourcing service model is for your benefit. Pick the IT segment of your company that requires outsourcing, and we'll handle the rest.

Here's some outsourcing options available.

Complete IT

You outsource your entire IT maintenance and support needs to us.

We become your IT department. This may include cloud computing, technical support, IT systems and your infrastructure.

Partial IT

Sometimes, you just need technical expertise help in certain areas. You choose what to outsource to us.

Whether it is a business critical systems or computer support services, we'll take care of it.

Onsite Technical Support Services

You can take care of the IT yourself while we're here for any emergencies.

We can provide onsite engineers for any problems you have while you are away.

Stay focused on your core business with IT outsourcing Services in Singapore

Get everything done without the stress

Why Choose Us as Your IT Outsourcing Company?

Wondering why Connectbit is the right choice when it comes to choosing an outsourcing partner for your IT needs? We serve diverse industries in Singapore, handle tech needs, and let you focus on what you do best. 

We follow industry standards, making outsourcing hassle-free. While we're not perfect and tech evolves fast, we're committed to solving any issues that pop up. Connect with us for dependable IT support.

Business Focus

We work with you to deliver IT services and support that help you reach your business objectives.

Best Practice

We apply proven IT solutions and business processes to make sure that our work is done the same every time.

Communication

We don’t just get to complete the task swiftly; our project managers communicate to you what’s been done too.

If you're looking for a proficient service provider, we might be what you want. Contact us today.

Frequently asked questions

View the most frequently asked question to quickly find your answer or ask our presales

What is an IT outsourcing company?

An IT outsourcing company is a business that provides specialized technology services to other companies. These services cover a wide range, including creating software, keeping computer networks running smoothly, and protecting against cyber attacks.

Basically, if a company doesn't have its own IT experts or needs extra help, it can get that support from an IT outsourcing company. This way, the company can focus on what it does best, while the IT outsourcing company takes care of the technical stuff.

How much is IT outsourcing?

The cost of IT outsourcing varies widely and depends on the scope of work, the level of expertise required, and the complexity of the project.

Specifically, for outsourcing IT support services for your office's IT backend and PCs in Singapore, prices start from S$600 per month onwards.

This includes ensuring that your office computers and networks are running smoothly, providing technical support, and managing any IT-related issues that arise.

What is the most commonly outsourced IT service?

The most commonly outsourced IT service is cybersecurity, a top priority for organizations aiming to protect their data and systems from threats.

Following closely is application development, where businesses seek expertise in creating custom software solutions. IT infrastructure services, such as network management, IT support services, data storage, and cloud computing, also rank highly among outsourced services.

Companies outsource these services to ensure their IT environments are reliable and scalable.

What is not covered in your outsourcing plan? 

We do not cover customized or in-house software applications (eg. accounting, HR, salesforce, CRM, etc.) For such support services, it’s better that you check with your respective software vendors. Also, we do not do software development. 

How do you keep our data safe?

We use a variety of management services to prevent intrusion and data loss. There is a backup strategy in place for all mission-critical systems. We also protect your network with the latest security enhancements against rising online threats. 

Keep your team moving

Get started today with IT outsourcing

Fill up the form below and our presales will keep in touch with you.