Business IT Support in Singapore (2026)
Looking for SLA-backed IT support services in Singapore ?
We provide comprehensive helpdesk, onsite troubleshooting, and server maintenance for Singapore SMEs.
Our engineers ensure your systems stay stable, PDPA-compliant, and secure, minimizing downtime so you can focus on growth.
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Downtime Hurts Productivity
Our job is to prevent downtime and resolve issues fast.
Guaranteed Response Times: Our SLA
Stop guessing when help will arrive. We provide clear, documented Service Level Agreements (SLA) to ensure your Singapore SME stays online. Here is our commitment to you:
Priority Level | Technical Example | Remote Response | Onsite Arrival |
|---|---|---|---|
Critical | Server / Internet Down | Almost Immediate | 2 hours |
High | Partial Outage | Almost Immediate | 4 hours |
Normal | Individual PC / Printer help | Almost Immediate | Next Business Day |
Complete IT Support Services in Singapore
Our IT support services in Singapore cover everything from daily troubleshooting to complete IT solutions. We handle the technical work so you can focus on your business.
What it includes:
Technology We Support
We manage the industry-standard platforms that power modern Singapore business.
Category | Systems & Brands Supported |
|---|---|
Cloud Platforms | Microsoft 365 (Business/E5), Google Workspace, Azure |
Network Infrastructure | Fortinet Firewalls, Ubiquiti UniFi, Synology NAS |
Operating Systems | Windows 11 Pro, macOS, Windows Server 2025 |
Cybersecurity | Endpoint Detection (EDR), Secure VPNs |
Learn more about our IT services
How We Help Businesses Thrive
A prominent retail company with headquarter near City Hall MRT and over 25 outlets islandwide relied on a single IT Manager to handle their entire infrastructure. With constant technical issues across multiple Singapore locations, there was little time for strategic planning.
They engaged our IT support team to assist with the daily technical load. Our team provided rapid onsite troubleshooting across troubleshooting across their islandwide network and remote support for their central office.
By taking care of the complex, time-consuming work, we freed their IT Manager to focus on strategy and future growth.
Want results like this?
Key Benefits of Our IT Support in Singapore
Our IT support helps businesses work smarter and operate without disruption.
Fast response times
for remote and on-site issues
Better business continuity
through regular maintenance
Fixed monthly pricing
for clear budgeting
Local engineers
familiar with Singapore business needs
These benefits help your team stay productive while we handle the technical details.
How to Get Started With IT Support Services
Getting started with our IT support services is easy. In just a few steps, you’ll have a responsive IT support team ready to assist whenever help is needed.
Book a Free Onsite Survey
Get a quick system review so we can understand your setup and needs.
Approve Your Support Plan
Choose the right package and confirm your plan with clear, transparent pricing.
Start Getting Expert IT Support
Receive your support access and enjoy fast, reliable help from day one.
Why Choose Our IT Support Company
Companies choose us because we combine technical skill with practical service.
Our focus is on long-term reliability and clear communication.
Transparent IT Support Plans for Every Business Size
Our IT support plans include maintenance and guaranteed response times. Customers with a plan receive priority service and reliable help whenever they need it.
Pricing depends on your IT setup and number of users.
Plans start from $600 per month, offering predictable costs and dependable support for your business.
What They’re Saying
We're grateful when customers outsource their technology to a trusted IT company . We're honored when they provide glowing reviews . Here are just a few testimonials from the clients that we serve.
Great service provider we ever have so far
You and your company always give us whatever supports we were required. You are one of the great service provider we ever have so far. Well done and keep it up…
Team is flexible
Connectbit helps us to setup the IT infrastructure for our new office, and has been a good partner since the start of our business. The team is flexible and able to respond quickly to our requests.
Impressed and Satisfied
Many thanks again, please ensure the managers in your office are made aware how impressed and satisfied we are with your service.
Common Questions About IT Support
Yes. If your office has more than 10 computers or depends on daily operations, dedicated IT support ensures quick problem resolution and minimizes disruption.
Traditional support reacts only when something breaks. Managed IT support continuously monitors and maintains your systems to prevent downtime. You pay a fixed monthly cost for ongoing coverage.
Yes. Our engineers can visit your office to handle hardware, network, or connectivity issues that require in-person attention.
Yes. Every plan includes preventive maintenance to reduce system issues and improve reliability.
FREE onsite survey included
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