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Quality

Managed IT services for Singapore companies

Let us manage your networks, servers and PCs. 24/7 quality managed IT Services with a smile. 

managed IT services Singapore

Are You Frustrated with Your Managed Service Provider?

Do you have a problem with your existing managed IT services provider?

We understand that it can be frustrating to work with some vendors. They don't provide the level of service you expect. They're not flexible enough and they're always charging for extra services.

Our managed IT services are designed to bring peace of mind so you can focus on growing your business instead of worrying about support issues during business operations. 

No matter what you do, your IT vendor manages to find a new way to disappoint. There are many ways to tell whether your IT service vendor is failing.

Here are some symptoms that you may identify.

Failing Signs 

  • Not responsive when you need them the most
  • Unable to keep your data safe
  • Lack of communication from vendor
  • Slow response time from vendor when they are contacted for assistance
  • Same issues keep appearing
  • Unhelpful staff members who don't know how to assist customers

We Take Care of Everything, Except The Coffee Machine.

Switching to a new IT provider is easier than you might think. We make it seamless for you.

Managed IT Services with a Systematic Approach

We have a systematic approach to managed services, including IT services, which will help you get the most out of your technology.

Cost Saving

When you partner with us, we manage all the IT equipment and IT support for you.

This is a cost-effective way to keep your technology systems running smoothly, allowing you to allocate resources towards innovation and business growth instead of hiring new talent on your own.

Reduce Downtime

We monitor and maintain your IT equipment, so you can increase productivity and focus on running your business.

Our managed IT services ensure business continuity by supporting ongoing operations during disruptions. We make sure your IT doesn’t hold you back by safeguarding critical business data through effective backup and recovery strategies.

You get access to our team of experts 24/7 too.

Future Planning

Technology is ever-changing, and it’s important to invest in the right IT infrastructure for your business.

Utilizing a managed platform can enhance the development, deployment, and scaling of cloud-native applications, allowing you to offload operational complexities and focus on rapid application delivery.

We provide guidance on how your IT should move forward and ensure your IT is in place to support your business goals.

What You will Get

With our managed IT services, your IT backend will be stable. Our support services will assist your employees in resolving IT issues promptly and effectively. We'll take care of everything from virus removal, hardware updates and maintenance, and more. This is what you'll get from our service offerings:

24/7 Helpdesk

We are available 24 hours a day, 7 days a week to provide answers for your technical questions.

Monthly Report

It’s a monthly summary that provides updates on all IT issues and recommendations for your office.

Onsite Engineer

An onsite IT engineer that comes to your office during emergencies or when the remote help doesn't work.

Data Backup

A backup of all your critical data is essential for disaster recovery, ensuring you can always restore and have a copy back when things go wrong.

Stay Safe Online

Protect your company's data from malware and hackers, so you can focus on what really matters.

Consultation

When you need assistance with technology or future IT plans, our consultation provides expert advice.

What They’re Saying

Providing managed IT services in Singapore since 2009

Impressed and Satisfied

Many thanks again, please ensure the managers in your office are made aware how impressed and satisfied we are with your service.

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Michelle Leggeat IT & T Support Manager

One of the better IT vendors

Connectbit is one of the better IT vendors that we have met.

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Siti Awi Office manager

Restoring Order to The Chaos

When you engage us as your IT managed service provider, we want to provide insight into what our team will do as outlined in our service level agreement.

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Discussion

Our presales will do a site survey, find out your needs and what you have

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Presentation

Together with your decision maker, we will do a presentation of how our team can help you.

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Take Over

When we get confirmation, our engineer will do a detailed assessment and take over.

Our Service is Guaranteed to Make You Love Your IT again

Connectbit is a managed IT service provider that offers services to Singapore companies. We are committed to providing the best quality of service for our clients and we will go above and beyond your expectations.

Our team has over 10 years of experience in the industry, so you can rest assured that we know what it takes to keep your business running smoothly. We specialize in cloud computing, data management, network security, server administration and more.

With our engineers on your side, you don’t have to worry about IT problems. You can focus on growing your company without having to worry about any technical issues or downtime because we take care of everything for you.

Contact us today for a free consultation.

Got a Question? 

We'll get back to you real quick

FAQ

What is meant by managed IT services?

Managed IT services refer to outsourcing a company’s IT tasks to a third-party provider.

These tasks often include monitoring and maintaining the IT infrastructure, offering support, and ensuring system security.

The goal is to improve efficiency by allowing the external provider, often managed service providers, to handle the technical complexities while the business focuses on its core operations.

 

What is fully managed IT services?

Fully managed IT services are a comprehensive offering where the provider takes full responsibility for all IT operations. This includes day-to-day maintenance, implementing updates, ensuring security, and providing proactive solutions, such as cloud-based solutions, to meet business needs.

Essentially, it covers everything, so the company doesn’t need to worry about its IT environment.

 

What is the difference between IT services and managed services?

The difference between IT services and managed services lies in their scope. IT services can be a one-time engagement, like installing software or troubleshooting a problem, whereas managed services are ongoing.

With managed services, companies receive continuous support, often bundled with offerings like managed security services or cloud services, ensuring that their systems are up to date, secure, and aligned with the needs of the business.